Privacy policy
01/02/25
At Secure City Cleaning, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
Information we collect
We may collect the following types of information:
Personal information: Name, email address, phone number, and address when you request a quote or contact us.
Payment information: When you book a service, we may collect payment details to process transactions securely.
Usage data: Information about how you interact with our website, including IP address, browser type, and cookies.
How we use your information
We use your information for the following purposes:
To provide and manage our cleaning services.
To communicate with you regarding your inquiries, bookings, and service updates.
To process payments and invoices securely.
To improve our website, services, and customer experience.
To comply with legal requirements and protect against fraud.
Sharing your information
We do not sell, trade, or rent your personal information. However, we may share it with:
Service providers: Third-party companies that assist with payment processing, website hosting, or business operations.
Legal authorities: If required by law or to protect our business from fraud or security threats.
Data security
We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no internet-based system is 100% secure, and we cannot guarantee absolute protection.
Cookies & tracking technologies
We use cookies to improve website functionality and user experience. You can control cookie settings in your browser.
Your rights
You have the right to:
Request access to your personal data.
Correct any inaccurate information.
Request deletion of your data where applicable.
Opt out of marketing communications at any time.
To exercise these rights, please contact us at info@securecitycleaning.co.uk
Third-party links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Updates to this policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this Privacy Policy, please contact us at:
Secure city cleaning ltd
info@securecitycleaning.co.uk